Full time, permanent

Based in King’s Cross, London

Closing date: Sunday 29th June 2025

Are you a dynamic, highly organised, and approachable office management professional, passionate about creating welcoming and efficient workplaces? Do you thrive on delivering exceptional customer service, have proven experience managing office operations for a busy workforce, and excel in fostering positive relationships across all levels of an organisation?

World-renowned illustrated publisher Thames & Hudson is seeking an energetic and self-motivated Office
Manager to join our Operations Department, based in our new, vibrant King’s Cross head office. Reporting to the Head of IT & Facilities, you will be pivotal in shaping and driving outstanding workplace services, managing facilities, coordinating internal events, and promoting a supportive and inclusive office culture for our 170 employees.

Key Responsibilities:

·       Overseeing the smooth daily operation and maintenance of our office facilities, ensuring consistently high standards

·       Managing internal space, office layout changes, desk assignments, and expansion planning

·       Coordinating workplace events, including our annual Christmas party

·       Supervising reception operations, the visitors’ welcome and secure access systems.

·       Managing contracts for cleaning, maintenance, HVAC, security, and other office services, ensuring value and
reliability.

·       Responsibility for Health & Safety compliance, including risk assessments, emergency procedures, and training.

·       Administering the Operations budget, negotiating vendor agreements, and ensuring cost-effective service delivery.

·       Managing inventory control and supplies to maintain operational efficiency.

·       Supporting insurance processes and liaising with brokers for effective risk management.

·       Leading a small team, including development and appraisals.

Skills, Experience & Attributes:

·       Proven office management experience supporting a similar workforce, ideally in the creative industries.

·       Strong experience organising seamless internal office events.

·       Demonstrable success in managing and developing teams.

·       Excellent communication, interpersonal, and negotiation skills.

·       High numeracy, accuracy, and meticulous attention to detail.

·       Ability to work autonomously, multi-task efficiently, and take ownership of responsibilities.

·       Exceptional proficiency in Microsoft Office.

·       Professional, approachable, and committed to promoting a positive and inclusive workplace culture.

Applicants must have the legal right to work in the UK.

At Thames & Hudson, we believe a diverse workforce is essential for ongoing success. We welcome
applications from everyone, irrespective of age, sex, sexual orientation, disability, race, religion, or belief.

To apply, please send your CV along with a cover letter demonstrating how you meet the above requirements to Sophie Castle at recruitment@thameshudson.co.uk. The deadline for applications is Sunday 29th June 2025.

In addition to joining a creative, talented team, we offer:

·       28 days holiday plus bank holidays

·       Profit share scheme

·       Interest-free loan for a rent deposit or season travel ticket

·       Discounts on Thames & Hudson books

·       Generous pension contributions

·       Employee Assistance Program

·       Cycle to Work Scheme

·       Free entry into hundreds of museums and galleries nationwide

·       And more!